Privacy Policy
We respect your privacy and comply with the UK General Data Protection Regulation (UK GDPR). This page explains what personal data we collect, why we process it, and the rights available to you.
Neo Polymer Limited is a UK company developing AI-driven polymer innovations. We operate this website to share information about our products and services and to receive enquiries from prospective partners.
For privacy queries, contact us via the website form or write to our registered office: Neo Polymer Limited, London, United Kingdom.
Contact details such as name, company, email address, and message content when you submit the enquiry form.
Analytics data (e.g., page views, device type, approximate location) captured through privacy-focused analytics tools to improve website performance.
Operational metadata from our form provider, Web3Forms, required to process submissions and prevent abuse.
Respond to enquiries and provide information about our materials platform.
Evaluate partnership opportunities and maintain a record of relevant conversations.
Improve the website, troubleshoot issues, and ensure security and fraud prevention.
Consent: when you submit the form, you give us permission to process the information you provide.
Legitimate interests: we process limited analytics and security data to operate and safeguard the site.
Legal obligations: we may retain records required under UK company or tax law.
We share personal data with trusted service providers that support our operations, including Web3Forms (form submission handling), secure cloud hosting partners, and professional advisors bound by confidentiality obligations.
Service providers may process data in jurisdictions outside the UK. When transfers occur, we rely on adequacy regulations or Standard Contractual Clauses to safeguard your information.
Enquiry records are kept for up to 24 months unless a business relationship progresses, in which case data is retained for the duration of the engagement plus a reasonable period thereafter.
Security logs and diagnostic data are stored for no more than 12 months unless required for investigations.
You can request access to, correction of, or deletion of your personal data.
You may object to or restrict processing, and request data portability where applicable.
To exercise these rights, contact us via the enquiry form and we will respond within one calendar month.
We currently avoid invasive tracking technologies. If we introduce optional analytics or marketing cookies, we will update this notice and present consent controls.
We may revise this policy to reflect changes in law or our operations. The updated date will appear below. Material changes will be highlighted for a reasonable period.
18 March 2025